Terms & Conditions
• All trips and prices shown are subject to availability and possible change without notice.
• Itineraries may differ from advertised due to circumstances beyond our control.
• We follow eco-friendly practices for all our tours and we would expect our customers to follow the same.
• For safety of the guest and for an enjoyable experience, we would expect our clients to follow the guides instructions.
• Cherish Expeditions reserves the right to capture and publish the happenings during the program.
• Cherish Expeditions wouldn't be responsible for any mishap or medical conditions that arise with any of the participant's crew, community members or 3rd parties.
• Cherish Expedition reserves the right to cancel the program wholely or partially subject to the contingencies. If the program is canceled manually by Cherish Expeditions, The booking charges will be refunded on pro-rata basis after charging the basic service charge.
• Participants are strongly urged to do a COVID-19 test before they take part in our expeditions.
• Cherish Expeditions won't be liable for any expenses that occur pre-expedition, while on the journey or post the expedition in connection with a participant being exposed to COVID-19.
• In terms of COVID-19 if a participant shows symptoms he/she has to be quarantined, it will be solely the decision of Cherish Expeditions to let participants continue the journey or not.
• Due to any unfortunate situation If the participant has to get quarantined they themselves have to solely bear all the expenses including food, accommodation, etc.
BOOKING POLICY
• The full advance payment for the tour needs to be paid to confirm the tour 20 days before the journey.
CANCELLATION POLICY
Participants can cancel their candidature and avail a refund of their booking charges after paying up the cancellation charges as listed below :
• Cancellations will be subject to cancellation charges.
• Cancellations have to be intimated to Cherish Expeditions in writing/E-mail along with an advance notification on call.
• 100% refund until the 30th of Nov
• Cherish Expeditions will retain 25% of the total cost as a cancellation fee if cancelled from the participants side.
• In terms of a location turning into containment zone or if the stay has to be extended while on the journey, the participants will have to bare all unforseen costs which may arise due to the situation
• No refund if canceled fully or partially if intimated lesser than 30 days to the commencement of the program
• However, if the specific program has a particular cancellation policy, the organization takes a call on the refund status.
• If the program has to be postponed or partially discontinued duet to any unforeseen reasons like an accident or natural calamity/ epidemic or pandemic or other threats, Cherish Expeditions can solely take the call to discontinue or postpone the journeys however necessary looking at the safety of our participants. In such an eventuality our clients will be informed as soon as possible. Cherish Expeditions won’t be liable to pay any sum of money as a refund in the above-mentioned scenarios.
Cherish Expeditions SAFETY POLICY
Cherish Expeditions safety procedures are based on three major aspects:
• The safety procedures laid down by reputed international organizations
• Knowledge and Experience of the ‘Cherish Expeditions Team’
• Knowledge of local population
All activities conducted undergo thorough risk assessment at the conceptual, planning and implementation stages. Periodic reviews of processes are carried out based on experiences and feedbacks. Most of the equipment utilized is from reputed international and Indian suppliers. Water activities are conducted under the supervision of qualified personnel with quality safety equipment. Personnel are allowed to participate only with the safety gears. We have earned the SafeTravels badge by WTTC for the safety protocols we follow for operations during Covid -19.
GUIDES
• Daily staff temperature check and all guides to have the Aarogya Setu Mobile app.
• The crew and community members will always be wearing during the expeditions.
• Regular training on updated safety measures based on Government guidelines
ARRIVAL/BRIEFING
• All guest to fill in the Self-declaration form and share a brief recent travel history
• On arrival all guests to go through Thermal scanning. Hand sanitizers will available on arrival
• Safety brief to cover Health and Safety measures
• Allocated briefing area based on the social distancing norms
• We encourage the clients to bring own health and safety equipment to their personal usage.
EQUIPMENT
All equipment thoroughly cleaned and disinfected based on WHO guidelines before and after activities
ACTIVITIES
• Limited number of guests per trip. (based on activity)
• Social distancing throughout the activity
LOCAL INTERACTION
Route planned to avoid public places. Maintain social distancing while interacting with locals